Privacy Policy


HistoSpring, a division of the Pioneer Valley Life Sciences Institute of Baystate Medical Center and UMass Amherst, Inc. (“HistoSpring”) respects your privacy, and we are committed to protecting your personal data through our compliance with this Website Privacy Policy.  This policy describes the types of information we may collect from you or that you may provide when you visit the website at (our “Website”), as well as our practices for using, maintaining, protecting, and sharing that information. 

Information We Collect About You and How We Collect It

We collect information from and about users of our Website (i) directly from you when you provide it to us and (ii) automatically as you navigate through the site.

i. Information You Provide to Us

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website, which may include your name, phone number, and other contact information which may identify you personally (“personal information”), as well as employment and other information.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your search queries on the Website.

ii. Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.

Automatically collecting information helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns;
  • Customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The data we may collect in this manner may include:

  • Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

To the extent HistoSpring uses analytics to track such data, HistoSpring has disabled such tracking from locations within the European Economic Area.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Web Beacons. Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that count users who have visited those pages or provide other related website statistics.

Our website is not programmed to respond to DO NOT TRACK signals.  

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To notify you about changes to our Website.
  • To allow you to participate in interactive features on our Website.
  • To enforce the terms and conditions of any agreement between you and HistoSpring.
  • To fulfill the purpose for which you provide it.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

Selling Your Information

We will not sell your information to any third party for any purpose.  However, HistoSpring reserves the right to transfer your personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of HistoSpring’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by HistoSpring about our Website users is among the assets transferred.

Sharing Your Information

We may share without restriction aggregated information about our users and other information that does not identify you or any other individual.

We may share personal information that we collect or you provide as described in this privacy policy with contractors, service providers, and other third parties that work with, or on behalf of, HistoSpring or its affiliates to provide products and services or otherwise assist in HistoSpring’s operations.  HistoSpring, as a division of a joint venture between Baystate Medical Center and UMass Amherst, regularly shares information with those entities consistent with this policy.

We may also share your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • For billing purposes.
  • If we believe sharing it is necessary or appropriate to protect the rights, property, or safety of HistoSpring, our customers, or others.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

Accessing and Correcting Your Information

If you wish to review or change information you provided to us, you can contact us at 413-794-0653 or to do so.

Data Security

The security of your personal information is important to HistoSpring.  We have implemented administrative, physical, and technical safeguards to protect the personal information HistoSpring receives from users of its Website, as well as other personal information on HistoSpring’s servers.  As discussed above, we require third parties with whom we share personal information to adopt similar precautions to protect personal information.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping your password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Links to Third-Party Sites

HistoSpring may occasionally provide links to other entities’ websites for your convenience or interest.  When you follow links to other websites, please remember that you are leaving HistoSpring’s Website, and that these websites are maintained by organizations that HistoSpring does not control.  HistoSpring is not responsible for the privacy practices of any third-party site.  Such linked third-party sites may include, for example, social media accounts, websites to donate to cancer research, or other resources. 

Children Under the Age of 13

HistoSpring understands the importance of protecting children’s privacy in an interactive online world.  The HistoSpring Website is not designed for or intentionally targeted at children under thirteen (13) years of age, nor is it HistoSpring’s policy to intentionally collect information about anyone under the age of 13.  No one under the age of 13 should submit any personal information to HistoSpring through its Website.  

Changes to Our Privacy Policy

We may amend this policy from time to time.  The date the privacy policy was last modified is identified above.  If we make material changes to how we treat our Website users’ personal information, we will notify you through a notice on the Website home page.    

Contact Information

If you have any questions or concerns about HistoSpring’s Privacy Policy, please contact us at the telephone number or street address below:

3601 Main St., 2nd Floor
Springfield, MA 01199
Last modified: June 2, 2022